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Advanced Manufacturing | Birmingham | £8.5m turnover

• Downtime risk reduced by over 90%
• £50k+ of production protected per potential incident
• Cyber risk reduced by 80%+, enabling Cyber Essentials
• £45k per year recovered in lost staff productivity

This fast‑growing automotive and aerospace supplier had outgrown its IT foundations and didn’t realise how exposed it was.

A single, 8‑year‑old server sat at the centre of operations. Backups had never been tested. Security controls were inconsistent. A failure wouldn’t have caused “inconvenience” — it would have stopped production.

“We knew we were at risk. We just didn’t know how bad it was, or what to fix first.”

Our Technology Risk & Performance Audit revealed three immediate business threats:

• A single point of failure that could have taken production offline for 48+ hours
• Weak identity and security controls protecting sensitive CAD designs and client data
• Significant productivity loss, with staff wasting time every week fighting outdated systems

Within 90 days, MK9 transformed their technology from fragile to resilient:

• Recovery time reduced from over 48 hours to under 4 hours, protecting £50,000+ per incident in lost production
• Cyber risk reduced by over 80%, moving to continuously monitored security and achieving Cyber Essentials
• IT‑related productivity loss cut from ~15 hours per week to ~2 hours, recovering ~£45,000 per year in productive time
• IT spend shifted from unpredictable break‑fix costs to a clear, fixed monthly model
• Leadership gained a clear 18‑month technology roadmap aligned to growth, not firefighting

Technology stopped being a hidden risk and became a controlled advantage.

The business now operates with confidence — knowing systems will recover quickly, data is protected, and IT will scale with growth rather than hold it back.

If IT failure would halt your operations, delay production, or put customer trust at risk — guessing is not a strategy.

The first step isn’t a migration or a tool.
It’s clarity.

Book a free 15‑minute diagnostic to find out whether you’re exposed  before it shows up as downtime.